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I will never be shopping at JcPenny again in my life and will advise others to do the same. The first time I ordered the money was left in my account for over two months. The second time I ordered online and made a return. When I returned the item they charged me for it again. This charged another $497 to my account. Now my account has been overdrawn and I've been told I'll be without the money until someone calls me back, within two days at the latest. Now on to figure out what fees I owe the bank for a $500 overdraft thanks to JCPenney