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i have a note 4 edge samsung phone I went to exchange this phone with another one but the store denied to take it back or exchange. they are saying its banned now but when i have bought this phone they said you can exchange it after any time but the cost will depends on condition.. but it never told thatif the phone banned than you cant return it...its not expected from Ssmsung company . when we bought an expensive phone we expect it has some resale value...<br /> if the note set banned it is not our fault..the company should bear this failure why customer will suffer!!!!so please look at this matter.