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I want to start by saying I am a longtime GW fan. BUT, after leaving the Lakewood Ranch store yesterday I am quite confused.<br /> <br /> How can it be legally and morally right for a store to be able to sell the same item twice at my loss ?<br /> <br /> Thursday I purchased a sofa for $70.00 and I left it there till I could return the next day with my truck. Something (I could explain in detail in a pm) totally unexpected and out of my control came up and I was unable to pick it up. BUT I did personally go back to the store in the allotted 24 hours and ask for a manager and explained what happened. He did appear sympathetic but told me the best he could do was extend me another 24 hours and if I didn't pick it up by then it would go back on the floor for sale . That was nice of him but It was still impossible for me to pick it up until two days longer than he offered.<br /> <br /> I even offered to pay a storage fee or take a store credit and was told &quot;no&quot; to both.<br /> <br /> So in a few more hours I am out my $70.00, AND have no sofa.......while the store has BOTH the $70.00 and the sofa AND can resell the sofa for ANOTHER $70.00 ?!!!!!!<br /> <br /> It just doesn't seem right that they come out ahead over my misfortune. Sigh......