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Great News! I posted a few days ago about my Panasonic DVD Theater System and Sony Video Camcorder Return and how I was only left with an in store credit. We'll, to make a long story short I reached out to corporate who directed me to the Store Manager Jenny. I spoke with her and she has been extremely helpful and professional and has worked with me in my situation. I believe when someone goes out of their way to help they should be recognized. Great Job Lumberton NJ store in working things out for this customer. #Satisfied Customer