Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Disappointed to learn about the change to Goodwill's return policy. I have always &quot;rounded up&quot; but don't think I'll be doing that anymore. <br /> I have admired GW for providing folks with limited means a shopping alternative. The return policy was part of special customer service &amp; treating customers who may not have options with dignity. This change takes away that special treatment. <br /> Changing your return policy draws a line in the sand--whether GW is a nonprofit or a retail business. Since you've made a decision in favor of business, my Charitable round up will go elsewhere.