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Original Comment
Disappointed to learn about the change to Goodwill's return policy. I have always "rounded up" but don't think I'll be doing that anymore. <br /> I have admired GW for providing folks with limited means a shopping alternative. The return policy was part of special customer service & treating customers who may not have options with dignity. This change takes away that special treatment. <br /> Changing your return policy draws a line in the sand--whether GW is a nonprofit or a retail business. Since you've made a decision in favor of business, my Charitable round up will go elsewhere.
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