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I purchase 2 sets of dinner plates and 2 sets of matching salad plates for $9.00 each totaling $36.00 plus tax. When I got them home and removed all the plastic they were wrapped in 9 out of 18 of them were cracked or chipped. They had put the best plates on the outside. This is a blatant scam to hide the broken items. When I took them back the next day I was told No Refunds. I suggest you remove all of the plastic wrap they put around thier items to cover the damage. This has happened several times on other itemd but I never returned them.This was Alot of money for broken China. I now still have to go out and buy more China because there was not even enough unbroken pieces to make a matching set. I was told at the store that I should redonate all of it because someone else would probably be happy to buy it.I draw social security and cannot afford to throw away money like that.