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Order a closet door at one hd but after another hd showed me a better option I decided to go with the second order. After confirming with the rep I can cancel I placed the order. After two weeks of being jersey around I was told the door cannot be cancel. Store manager absolutely no help. Felt like they lied to get the sale. Don't shop at city of industry hd. Also, manager couldn't explain difference between special and custom order, his excuse was I didn't let him talk!