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I Will Also Not Be Shopping At Any Goodwill Due To Their Selfish Money Hungry Ways. I Spend Over $5,000 A Month Re-selling For A Local Consignment Shop, And I Purchase Bulk, I Dont Have The Time To Go Theough Hundreds Of Items When Purchasing And Inevitably I Always Miss A Stain, Rip, Tear Or Malfunction. At Least Continue To Let Customers Exchange Something, You're Not Losing Anything But Another Customer Due To This Policy Change. Goodwill? Really? You All Have Nothing To Lose And Everything To Gain. What A Corrupt Business And Corporation.