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Goodwill, you can claim you are doing this to protect your employees all you like, but in reality, you are only hurting yourselves with this ridiculous new policy. So many people and organizations rely on the ability to return things when they do not work, or do not fit. Not everyone can try things on in the store, or use in-store credit. You should expect to see a major drop in clientele because, let's be honest, we are angry and fed up with your selfish changes!