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I went to state college best buy Mobile to return my galaxy tab 2 tablet with receipt within the 14 day alloted time frame. I am frequent customer and just bought s7 edge cash there few days earlier. 835.00. Showed him my broken honor 8 (400) and s7 edge (850) that I broke and bought from them. So he took it upon his self to charge me 159.00 for cellphone insurance that I did not want. He said " not even negotiable with my luck" I said no repeatedly. No no no would not listen to me. Hey I spent over 2000 on phones from them it's my money and if breaks I'll buy a new one. Finally after going out of my comfort level and saying I want my money no insurance he then says I need to buy stuff from himy so he doesn't give me cash. He basically made me buy 259.00 worth of stuff. When I went over the 259.0p I tried to take a controller I didn't need off there he adjusted the price on receipt and took 5 dollar donation to the kids off. Wow I said u took my donation off then adjusted receipt again to make gear 2 watch and controller with 5 dollar Jude donation to equal the 259.00 exactly. Straight up gangster sh#@. Would not let me leave with my cash and the most shady transaction/robbery/stick up. Hate to judge all by this thug manager but that is my return experience and no he was not that good of sales he jacked me for my shitaste. I have all 3 receipts he changed and took to another best buy they got me all his info. I'll be contacting corporate today.