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I have been a Dollar General employee for almost 3yrs now. I am a manager and often process returns. <br /> I would like to apologize to all of you that have experienced poor customer service. Most of these complaints are inexcusable.<br /> I can tell you that Dollar General values your business and suggest that if you have have problems with your local DG- you should complete the survey on the bottom of your receipt. Dollar General values your opinion. If there is a problem that needs to be fixed, the surveys for that store will bring it to attention. Surveys are analyzed monthly for every store.<br /> I admit that have also disappointed a few customers, but not for rudeness. I enjoy my stores customers in Mabank, Texas and look forward to seeing them again.