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Worst service ever. My ticket got stolen and I still have my receipt with my info to prove I'm me amd that I purchased the ticket.. I asked if they could reissue or print me out another ticket snd they refused saying there is nothing they can do it's nonrefundable.. I wasnt asking for s freaking refund I was simply asking to print me another one exactly the same.. the manager was very rude and told me call someone who cares and have someone semd me more money to buy another one.. I will NEVER ride with them again. My ticket along with my wallet got stolen that's not my fault he replied.. no it's not but I still have my receipt proof of purchase so do something. No where in black and white does it say they won't reprint a ticket if you have the receipt. I told him I'm getting on the bus and showing my reviot and explain what happens.. he replied with "I'll make sure the driver doesn't let you on" WTH kind of customer service is that!???! SCREW YOU GREYHOUND!!!! IM STUCK IN BOSTON