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To the fella who was banned. I as well was banned, however it was through Walmart. Company's such as walmart, home depot hire these return tracking companys. So whatever you return goes under the account they created for you. If you return say three items to Walmart and one hd, you have gone over your limit. I was banned for a year. Just information for you guys . They don't put the return with the company it's all wrapped up as one. HD and Walmart are the only two I can remember , but there is a lot of them using this return monitoring companys.