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Where does it say in the ulta return policy you need original packaging even with a reciept for a refund...No where very dissapointed I am and have been a Paltinum member for a very long time. The employees at Ulta said it says on the policy online and changed 6 month's ago. And yet when I returned a item a couple weeks ago with out packaging. Do not like being lied to and will go else where from now on. THANK YOU