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We were caught in a horrible storm in the middle of the flat lands of South Dakota. We tried to book a room and were excited to see that one was found. We then realized that we booked this for the wrong day and we would not even be in the area on that particular date that was accidentally booked. We noticed this right away and contact both the hotel and Expedia. We were informed that it was pretty much "not their problem". We believe that we somehow hit the wrong date on our small phone. Expedia and Super 8 of Hot Springs, SD would not honor our reservation by providing a refund OR allow us to transfer this room to another person as a "pay it forward". Why if I can not have a refund can I not use the reservation as desired? Why can you tell me no when it is my reservation? We have now been on the phone with them for the past two days to find remedy. I cannot believe that you can refuse a refund or better yet- allowing us to pay it forward. Unbelievable.