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Greyhound your business is at the bottom of my list.Your business cheat,lie and stole $275 from me for a one wat non refundable fare of $20 fee to exchange the date and time. Ironically you never stipulate the does abd don't for ensuring use a understanding that we don't get our money back and lose it for a unprofessional service by letting US know that so we will pay $20 plus add a year later date to exchange our ticket since it's no refundable. Who foes that it's not printed in black and white I need a refunded are I will sue and take further actions for everyone of the consumers who got cheated money for unprofessional customer service and information that's what the fine print summarize in the purchase package