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On 8/21/16, I took my 15 yr. old son to the Dollar General, store # 00475, at 4098 Lankford Hwy. Exmore, VA 23350 to return a perm that was opened, however, it was never used due to it being the wrong one. Well, an elderly white women, I assumed that she was the store manager, asked him &quot;well didn't you know that it was the wrong one when you bought it?&quot; Although his money was refunded, he told me about the incident ( I was in the back of the store during this transaction), and I asked the women regarding how she spoke to him. She stated that she did and it was because she wasn't there when he bought it and didn't know who he had bought it for. I explained to her that I did not like the way that she spoke to him, nor should she have asked him that question. She in turn tried to go back and forth with me, and I explained to her that he was well within his rights to return it, at my request, due that it was the wrong item. She kept speaking loudly as I was walking out of the store, and I told her that I was done speaking with her, and had nothing more to say.<br /> <br /> Your store manger, asst' manager, or whoever she was, was rude, however, she did not speak with the white gentlemen and his child the way that she spoke with my son. I believe that she owes both of us and apology and needs to learn customer service skills and proper etiquette when speaking with consumers..