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Currently, I am trying to obtain at the very least a refund for a hotel room that was cancelled on me because of Expedia. I called ahead of time for my "One free change" to move the dates I had booked through Expedia. I did this and was assured all was well. Then the next day called again to confirm the change with Expedia, the same response was returned. I got to Iceland in my first hotel (not through Expedia) and got an email asking me about check in from Expedia. I had not gone to Expedia's hotel because I changed plans through them and confirmed the change. After calling Expedia and being on hold out of the country for over an hour I talked to the supervisor and was promptly hung up on. I called again and was told that the Hotel would not answer their calls so I called the hotel myself from another phone, they picked up within seconds of ringing. I was lied to and hung up on multiple times by Expedia and am stranded in another country with no refund, or anywhere to stay. Never use Expedia.