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I had a very bad experience with best buy and that a result of my loss of $75. I purchased a product from one of my old account of different country and then i closed that account. I went to store and requested the cashier to refund the item in gift card, so that i will again purchase as per my choice of the same amount. I repeated three or four times to that cashier that if it is possible to get the refund in gift card then only go for this otherwise not. I did not want him to process the refund in my closed bank account. But that idiot cashier, did mistake (he must be not fully trained of the system) and even after he tried to get the refund in GC, he completed the transaction to bank. then after that, he called the manager to post void the return transaction. Manager came ,check and told me this is completed as per your request and now we cant reverse the transaction. This is really ridiculous. I was telling them that this was not my request, i asked him to give me the refund in gc. But manager was just trying to prove that its BEST BUY "we never do mistake". what a rubbish,you did the mistake and now covering your mistake with this lie. I will never ever recommend BB to any friend.