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I can tell you that The Home Depot does not allow returns on items for which you do not have a receipt. Someone brought me two packs of Bosch blades to use on my Dremel oscillating tool. Of course, Bosch blades do not work on Dremel so I brought the unopened package back to the HD to exchange for the correct blades. Keep in mind that I have been renovating an abandoned house since October of 2015 and have spent THOUSANDS in the HD. The clerk asked for my DL. She typed in my number, and my refund was declined. She tried it three more times with the same result. She gave me a number to call when I got home. I called the number and reached a third party vendor. Turns out, they track non-receipt returns. It was my first, but I am now in their database. Not cool. If you try to return an item without a receipt and they ask for your license do not give it to them or risk being put in their database. I wish I had a Lowe's closer to my house so I could give them my business.