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For all the people having a fit about being being an elite member .... It's free. ... if you really buy as much as you say you do. You qualified to be an elite member for free... its just the perks you get for being a loyal customer. There is also ways around having to spend the amount you need to qualify. Like my brothers and sister, my self my mom and dad all on the same account. So we qualify every year. Just because you're lazy about returning something doesn't mean bestbuy is at fault.