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Never, ever shopping at Best Buy again. I bought a $400 Microsoft tablet, and it didn't work. I returned it within the 15 days to get a new one. Got the new one shipped to me. The second one didn't work. I was fed up and took it back to the store. Guess what ? Store credit was my only option because I was passed the 15 days of the ORIGINAL purchase date. I am FUMING angry. I should have got my money back the first time.