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I bought an air filter on friday , was the wrong sizes paid cash along with other itens. Returned back on sunday morning less than two days later. Informed the return individual that I did onlyneeded to exchange for another size. She asked me for ID provided it. I tokd her look the filter are there about 10 feet away, went got the correct size. There was no difference on price 10.97. She told me that with out a receipt she will only give me 5.00 store credit on a card. That is outrageous a 5.97 loss for me and gain for the Home Depot corporation, it is not the amount is the principal multiply this by 1000 in a daily basis. You guys make a killing of the hard working customers, remember I just wanted an exchage not a refund. Terrible policy, terrible customrs appreciation. I finally got my filter with the managers warning that she will not accommodate me again. I have a credit card with Home Depot spent plenty of money. Not no more will go to the competition first willing to pay more than to be treated the way I did. Poor customer service, the way i was treated.