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I went into my nearest olive branch store to return a charger for a I phone and a tablet charger. my paper was still wrap on both items. I ask the cashier could I switch the two out because they where not the right one.She said not without a receipt.I explain to her that I did not want a refund just to swipe the items out.I ended up having to purchase two of the same items so when I talk to a costumer representative.I was told to take the charger's back to any dollar general when I did that dollar general would not take it.so I called back once I made it to the first dollar general that I had went to. I walked in she said I already know you was coming in I heard about the story last night and I also was called by the other dollar general that you had left. she was so rude and ask for both charger's. coming back out saying she do not no why I was exchanging it cause it work find on her phone I hadn't said one thing rude to her I was on the phone with the representative why she was carrying on.They district manager called her and told her that she could refund me it wasn't a problem it was so sad to have been done this way I soon notices that a police was standing there that I saw arrived shortly why I was in the store.I ask him would he like to go ahead since I was waiting not knowing they had called him cause I was coming back to do the exchange like I was told. it.I never once got smart I did not raise my voices to her to waist the police time on some nonsense stuff.I was not rude at all she said she need my license When I went to my car to get them I could hear her carry on with another costumer in the line about what was going on I went on and got my refund with a smile and said have a nice day it's sad the trouble a person have to go through on a return with them. as many people that comes in and out buying items I was shock how they act.I learned a lesson today some people have jobs just to say they have one they do not take a look at how they would wanted to be treated if the shoes was on the other feet.