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At Ulta they only accept returns after 60 days but only refund you for store credit because it is after the 60 day period, you cannot return a product that has less than 75% of it. If you do not have the receipt and it's after the 60 day period, there's no way for the employee to look up the purchase since with the ULTAmate rewards, it only pulls up transactions from the last 60 days. I know that if you call customer service you should be able to get the receipt sent if it's within 5 months I believe. But if there's no proof of purchase you can't get a refund, and every store refunds at the lowest selling price of the product. Also if you do not have an ULTAmate rewards account and are trying to make a return you can't return it at all because it won't let you get past the phone number part, and unless you sign up there, again, is nothing they can do.