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I bought a wireless earphone that didnt right the day after. So i went to exchange it. Since i didnt had my recipt and i paid cash, i checked return and exchange polic online. It was clearly mentioned if u dont have recipt u need ur bank card or a photo id. But when i went there they didnt exchange it and said its open and since u have no recipt they cant exchange and in there website there is nothing as opened ptoduct cannot be exchange. Iam not goong to best busy ever thats for sure now