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there is a disparity beyween what the website says about free cancellations and when you actually get to cancel, the agents change what you actually saw on the website at time of booking and you can not do anything as expedia simply doe snot care.<br /> Had the worst experience of my life while booking and then cancelling reservation.<br /> Nobody litsens to you and I wonder why they actually have a customer support when they can not help.<br /> will NEVER recommend ever, and will never book again.<br /> <br /> I am a physician myself and could not believe how big a liar a company like expedia could be.