Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

The Expedia trip "protection" is a joke. It is run thru AON insurance. Booked a trip ti visit my terminally ill father in Florida on Dec. 11, 2015 who was given 3-6 months to live. We were due to depart January 4,2016 & my father died 12/26/15. Was told that to start the process I must complete an email process, provide a death certificate & cancel all flights booked thru Expedia. Well.... when I called Frontier Airlines ($58/ ticket) I was told there is a $99/ticket cancellation penalty- nearly 2X the purchase price! Like others in this forum I spent an inordinate time on hold, then requested a supervisor & spent another 40 minutes on hold to no satisfaction. If Expedia booked my flights I would think they could also take care of the cancellation- not so with Frontier...DO NOT PURCHASE THE TRAVEL "PROTECTION"- SCAM!!!