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Horrible I was traveling from Detroit, MI to Birmingham, AL. The ride from Detroit to Louisville, Ky. was great. Bus driver was on time and excellent service. The bus was suppose to leave at 12:25am in Louisville, Ky.we did not leave until 1:30. Remind you we stayed on the same bus wasn't suppose to change until we arrived in Tenn. The bus was already there so don't know why we left late. The bus driver Sean could not give an answer. He then made two stops one at a McDonald's and twenty minutes later at a hotel to pick up a someone. We arrived here at 3:30 which made us miss our connection bus at 3:25.Bus driver failed to let us know we missed our connection. Now I have to wait 8 hours until the next bus. Calling corporate first thing in the morning.