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I bought 2 pairs of jeans and a couple of tops online. When the package arrived much sooner that I expected I thought it was strange. Inside were men's shorts, a mans shirt and a woman's shirt, none of which I ordered. Nothing of mine was inside except the packing slip. It was for the items I ordered. Called JC Penney customer service. She said to wait a few more days to see if my stuff turned up and if I didn't want what I had already gotten I could bring it to a store. Of course my things didn't arrive, I called back and was told they couldn't refund my money because their computer showed the items had been delivered to my home. They said that maybe I was lying and just didn't want to pay. Hung up , called back and the next person said that I could cancel my order and they would refund my money.