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RUIENING MY CHRISTMAS WITH MY THERE CHILDREN. THANKS THO ALL THE LAZY PPL AT GREYHOUND.<br /> <br /> So I am posting this probably about 5 minutes before I call to get my refund. If after explaining to them that they have ruined my Christmas they do not do something to fix it and refund me my money I will make a huge deal out of it. Because I am NOT the only one who is unsatisfied with Greyhound. Every single review post anything that I have seen about Greyhound has been negative.<br /> <br /> Most ignorant ppl and terrible service...of you are traveling read the reviews first. I had last traveled on Greyhound for years ago about four hour distance was not bad at all.<br /> So I decided since it was going to be expensive to leave from Utah to get to Baltimore Maryland around the holiday then I would go ahead syck it up and take the bus. I purchase my ticket one month in advance. I had to buy two one way tickets because something was going on with their website would not allow me to reserve a round trip. Not that big of a deal.<br /> NIGHT BEFORE TRIP:<br /> We got some snow in Utah. I checked the tracker for the boss that I was going to be taking that was coming from Arizona. The bus was only about 20 minutes behind schedule.<br /> MORNING OF TRIP:<br /> I checked the tracker the boss was about 10 minutes behind. Roads were not too bad they were pretty much clear. About 5 minutes before I arrive at the terminal the tracker shows cancelled. My husband drop me off at the door I run in they said there's a bus is leaving now. Okay I figured maybe she was psychic or something because I did not tell her where I was going. Asked if I still wanted to go I said yes let me go get my stuff before I made it to the parking lot she had came to the sidewalk and said the bus left. So now I'm assuming that the bus was not cancelled and I just missed it. After calling Greyhound and being transferred but over and over again being put on hold for 30-40 minutes at a time at 8:15 that night. I figured that would be fine I would get there 12 hours late but still I would be able to spend Christmas with my children. No they would not allow me to get a ticket because they were sold out. I said I already have a ticket but not for that but they said and you only have priority seating for the bus that you were supposed to take. So you guys cancel and that's my fault 10 hours later I finally get ahold of someone that tells me if Greyhound cancelled that I am entitled to a refund. I didn't want to reschedule they didn't have a bus leaving until the 19th each day they were sold out my return ticket was for the 21st and order to get home on the 23rd<br /> <br /> So it is now Wednesday I should be halfway to Maryland. And I'm still sitting at my house. All morning I had to figure out how I was going to get to Maryland so that I can spend Christmas with my children. So not only did I spend three hundred and some dollars for a bus ticket but I had to spend $500 for a plane ticket. I leave tonight at 8:45 and do not arrive in Maryland until 7 a.m. tomorrow I have a four hour layover. I am just thankful that I was able to get a plane ticket. And I'm sure nothing can be worse than Greyhound.