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to who it may concern I bought a ticket on line confirmation on 10/26/2015 for my grandson in Elizabeth city north Carolina he never showed up and used the ticket when I order it on line I hit nonrefundable they say. I did not mean to do that I don't use the computer much so I would like to get a refund I am sure that grey hound can make a exception it was an accident that I hit the wrong button on comp so could you please refund my money to me it would be appericatted very much I don't have money to waste thank you Curtis blair I said it was a wrong button hit I hope that you understand what happed and please refund my money who ever gets this cust service if you have to go to your supervisor or who ever to get this done for me thank you very much Curtis blair my wifes e mail below