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This was one of the worst customer service expieriences ever. I purchased a Milwaukee 12 volt ratchet wrench and asked ahead of time that if it did not have enough torque could I return it. They said I could return the item with my receipt no problem. When I purchased it part of my receipt was a in store gift card. When I came back to return the wrench they denied me saying that I could not return the item since I used in store gift card for part of the transaction. I had the receipt and everything but they still would not return it. I was within all there guidelines on there tool policy return. I only had the item a few days. So now I'm stuck with a tool that does not do what I was told by the tool coral guy at hone depot. This is a $100 item. I will never buy anything from homedepot again in my life. I've bought easily over $100,000 worth of items from them doing my remodel buisness. Now they can be sure that they lost another customer along with my friends and family. Idiots!!