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Two days back I made several trips to Home Depot to purchase roughly $1000 worth of LED lights, electrical parts, dimmers etc. When I went to return few items they accepted the return for Smart LED lights made by GE however they refused to accept return for LED fixtures by HALO ($49) and two electrical metal boxes ($2.50 &amp; $2. I had receipts of purchase for all three items but still got rejected saying they are 3rd party items and Home Depot has no control over their decision. <br /> I had one recessed light can for which I could not find a receipt but told them that it was bought in the weekend using same American Express card. I was told to call a TRE number and when you call the TRE number the customer service agent insists on getting $4.95 the shipping costs for some coupons etc. before connecting with her boss who would discuss why my returns got declined. <br /> I researched on Google and find horrified to learn about Home Depot's new return policy. Come to think of for one of the purchases I did make a partial payment using up store credit and now wondering if this caused the decline for returns. My wife and I ended up arguing the possibility of wrong scanning of one item for which I did not have a receipt. Totally confused and frustrated.