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I had gotten stuck in Richfield Utah and had to resort to using greyhound services to get back to Las Vegas to keep my just b and home. Bought a ticket on the 16th of sept for a bus on the 17th at 1025am. I called my employer to let them know id be back and able to work on the 18th. That morning I waited till 3pm for a bus that never came. I called greyhound and they apologized and told me that another bus was going to Vegas and would stop there at 1035 at night. I waited at the stop which was a combo gas and fast food facility for 7hrs. Ten thirty rolled around I was the only person in the parking lot and bus pulled in circled the pumps and left never stopped like never even came to a complete stop. I had to go and spend 107 for a hotel that night. Called greyhound in the morning to find out the next bus was not scheduled till the twentieth and lady I spoke with said to give them a call after my trip and they would compensate me. Two more nights at a hotel who's rates go up for the weekend. Not to mention my boss was not happy and said he couldn't hold my job for me which as a manager I completely understood he had a business to run and cause of my now unreliability he couldn't depend on me getting back to work when I commit to it. Now I had spent close to 500 in hotel and food expense which i had the money cause you always have backup just Incase money. I never thought that spending 75 dollars on a ticket for a service that was established on the premises of getting people to a destination in a timlly manner would service me in the exact opposite. 20th came I waited from 9am for the 1025am bus and it came but it just went around the building and left at no point did it actually come to a complete stop. I called greyhound at this point I felt compelled to inform them that not only was expecting them to refund my ticket but pay for my a conurbation and extra expenses I encurred do to thier Inadaqet transportation system. Not to mention when the very first bus didn't show I called and they gave me the number to the stop prior to mine and to me to call and find out we're the bus was. So now I was a greyhound customer service employee working for me who was also the customer. Needless to say greyhound said when I got home to mail them my ticket. When the night bus came on the 20th it actually stopped for five min like they are suppose to and I was able to go to Vegas to no job and late bills and hopefully still my home. Bus drive informed me could not give me the ticket back cause he needed it. I got it he had to account for all passengers and that they paid. Come to find out that even if I mailed my ticket I would be waiting 6-8 weeks amazing that it only takes 6-8 seconds for them to take money out of my account but 2 months to put it back and they only offer me free pass for a year anywhere in U.S.. You compensate your customers with the same dis functioning product that is the issue in the fist place. No thank you greyhound I will contact a lawyer instead. When did corporation think that the consumer the people that essentially write their check is not thier #1 priority anymore and they can give us the finger.