Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

" HOME DIP STICK" HOME DEPOT HAS EARNED THIS NEW NAME! Today i tryed to teturn about $60.00 of materials and was denied. I had receipt and I.D. my return was done within 90 days policy explained on the receipt. Each month I buy so many materials from the store knowing most likely I'll be returning some. I would have no problem paying an extra fee for returning the items to the shelf. Back in the good ol days you were able to return without a receipt and get the store credit knowing that you were going to use that credit on another job, that was great. Now when I approach the cashier at the return Dept and hand over the receipts along with the merchandise to be returned I'll get look of disgust from the cashier. Ill think to myself, " well you guys are the ones that changed your return policy" so here is your receipts please help me with my return so I can purchase more materials for my job so Home Depot can write you a check for the work that you're doing. I am done with Home Depot the only reason why I've been shopping here is because of the convenience well it's not worth it anymore not to mention the majority of the materials/products have gotten worse over the years. Every time I purchase a prehung door I have to pull out the screws and hinges and re set them correctly. You can never order lumber without picking it yourself. 9 times out of 10 you're going to get a 2 x4 that looks like it was made specifically for a boat if you set the piece of wood on the ground it would be a half circle. Half of the shower valves are missing parts. Home Depot is all about themselves. Ganahl lumber is far superior to Home Depot. Dollar for dollar when you compare the price of Home Depots lumber to Ganahl it's almost the same but ganahl lumber is much much much much better Plus anything else you would purchase and ganahl lumber will be of better quality along with the service. Goodbye Home Depot I wish you luck and I hope you can improve.