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I tried to return with the original receipt + the package including all paperwork and such. The store clerk explained that it was a seasonal item and could not be returned for REFUND, and suggested that I purchase another item in seasonal area for exact same price???! the other store clerk, not even ask me or talk with me had a conversation without me and agreed with the first clerk. THey came to the conclusion that no store in the area will not make a refund! <br /> My question is: DO your store personnel have knowledge about the POLICY OF RETURNS? Now my 30 days are up and I am still not SATISFIED with the item nor your store. I've decided NOT to shop at any of your stores, even if there isn't another in town!!!