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I purchased 2pr of flip flops for my grandchildren who were comin to visit a week later today I tried to return or exchange for bigger size they were still packaged together with tags never worn had reciept but manager Mike at Bryans rd Md store said he couldnt read a number on scan bar so was rude while telling me he wouldnt refund or exchange the items even though they could of been put back in stock he also commented its only 3 dollars not enough to waste his time, I have shopped weekly at this store and this is not the first time mike has been rude he makes jokes out loud referring to people calling him racist es not racist just the rudest person I have ever seen should not be dealing with the public till he takes some public relations classes. I will no longer shop at that store or any other I cannot in good faith contribute to someone like Mikes paycheck.when he is terminated I will return. Thank you for your time.