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I just tried to return one utem at michaels in newark DE i lost my receipt they refused to return it i asked for store credit they wouldnt even do that from now on i will never spend another dime in that store how i was treated was very petty some one at michaels really needs to do some thing about there return policy with out a receipt they couldnt give me store credit on one lousy 20$ item people do lose there receipts