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Purchased a Polar brand heart rate monitor a few weeks ago. NEVER used it, received a Fitbit (what I wanted anyway)for my birthday last Thursday. Take the Polar monitor to Best Buy today with the original receipt to return. No go....I was told because the 15 days had passed (who knew about that policy), I couldn't return it because it had been opened.....REALLY? Don't Best But sell "open box" items??? Couldn't exchange it or nothing. So I'm stuck with something I don't want or use. The sales associate did tell me I could sell it online, but there was nothing she could do. I think that is a RIDICULOUS policy, and I was livid when I left the store. I will surely think long and hard before EVER buying anything from Best Buy again.