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I tried to return an unopened USB wireless adapter. When I shopped for the item, I told the sales clerk I did not know whether I simply needed an ethernet cord or this adapter. (My husband is working away from home and staying in a motel, and he was having trouble getting on the hotel internet). I told the sales clerk, "I can return this if it turns out not to be what I need--right?" He said, "Of course." Well, I bought this on the 8th of this month, and it turned out not to be what I needed, so here on the 25th I tried to return it. They would not give me my money back. What's that--TWO DAYS past their limit? The sales clerk didn't mention anything about having to return it in 15 days! I was just livid when I was informed I would be given store credit only. My husband has been unemployed for 8 months, which is the reason he is having to work away from home and stay in a motel. We don't have money just to buy things we don't need! From now on, Best Buy will not be my first choice for ANYTHING. I was just so mad, and felt so cheated! Best Buy deserves to lose customers over this.