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Very disappointed with Michaels customer service, I paid for my purchases with a check. As I was leaving the store, I looked at my receipt &amp; noticed I had been charged full price for two sale items.I was told they could not refund the over charge, since I paid with a check, they gave me a plastic card to receive my money back. I went back to Michaels, two weeks later to pick up my cash and was told they couldn't give me a refund, cause I waited more than 10 days to claim my refund. Cashier &amp; manager were rude &amp; uncarring. They told me they could only give me credit on a purchase. It was like being robbed without using a gun. I will never shop there again &amp; I have told all my fellow artist't about this incident, they also refuse to ever shop there again. So Michael's has lost many customers.jewels<br /> <br /> <br /> <br /> Jewels