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I picked up a Samsung 32" LEDTV at lindale 2-13-2015 mall cedar rapids IA on 2/13/2015 I had ordered this on line the same day and drove 3 hours to and from my home topick it up at the store today after unpacking it plugged it in and the screen was cracked my son noticed the box was creased and menchioned this to Micheal the person that brough it from the back he said it would not be a problem now we have another 3 hour trip to return it for my refund i feel we should be comficated for or inconvince