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Well sir I'm sorry.Well sir its your responsibility.Well sit we can't do anything abate it.Well sir I'm sorry abate your loss.Well sir let me transfer for you that's all you are going to hear after an hour and a half waiting on the phone each time you call and by the time you get sick of then you are going to remember the itinerary number beter then your date of birth just because they will asj you for this number abate 50 times in 1 hour.But if you are calling abate new reservation they will be the honest people there is out there and it will only take 3 minutes just so they can get they're money out of the deal and they DO NOT CARE abate you and what you are loosing so...