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I phoned the Costco in Medicine Hat AB to get a price cheque on a TV After a long wait on hold the sales manager answered. She was a snooty cow after being on hold for 15 min she told me store policy does not allow them to give merchandise on the phone. I'm not a local and have two hours to travel to this Costco as If I'm going to drive two hours to get a price check !! Probably won't be bothered driving two hours to renew my membership with Costco after this experience !!!