Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

DO NOY BUY from BEST BUY because it Is a horrible buy. I purchased an Xbox 1 bundle with a free second controller. When i opened the box and realized the controller did not work I went to get a replacment. The rep explainexplained to me that they could not take the controller back because the serial number does not match the the serial number on the packaging. I explained to them that this is what was in the box and I had just opened it the very same day.After checking my purchase history to see if I had purchased another remote they found nothing and still denied me. This is horrible service and I will be contacting the BBB. I advice other people to do the same in my situation. I believe frys electronics have been in hot water after trying to sell used merchandise as new.