Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

So I bought the lost boys movie( previously viewed) excited to watch with my kids, and movie did not work. I took movie with receipt back to the store where I purchased, the manager was no where to be found, I had to go back. This time manager recievn the truck, so she could not help me, : had to go back again, what an in convience for a 5 .00 movie, so the last time I go back, manager, the cashier said went to her car to small keep a CIG. Well needless to say the cashier knocked on her car window after 20 mins., she didn't hear the intercom, guess not ur outside! So I tell her bout the movie, said I didn't see any more so I want my money back, asst. Manager Wendi tells me, they didn't sell previously viewed movies, I said, r u new? Becuz yes u do. I got this movie from here, I tell her my third time waiting for her, I am mad, I just want my money back, I will never shop in that store again, so she tells me she can't refund my money, and calls the store manager Anne, who tells the cashier to send me to another dollar general. I said no, give me ur number to customer service, I explain to the person on the phone me, so I need the district manager to approve. Like r u serious? So in 24.hours he pose to call me back!! I am a manager at my job, first off the whole situation was handeled all wrong, one cashier on a sat. Nite. Then manager can't help me due to recievn a truck, where is the desency, I have a receipt. And to be pushed n brushed off is unacceptable!