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Peter Goldberg, world famous travel editor, warned travelers not to use online web sites such as expedia as there is no customer service when something goes wrong. <br /> DO NOT USE EXPEDIA- there call center is overseas, and after spending 2 and 1/2 hours on hold today, I also kept getting &quot;disconnected&quot; when waiting for a supervisor. I am due a substantial refund, and have been trying to get it for over one month. They are horrible, stay away! Use a travel agent, that what I am going to do from now on, I need someone reliable.