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I no longer have papers in box that came with the house which is supposed to be an anti barking item. I only have credit card info where it was charged.<br /> <br /> The house has not worked. The neighbor's dog stands right in front of it and barks. It buzzes in my ears, so I know the battery is good. I have given it enough time to see if it would work. I have moved it to various locations.<br /> <br /> Went to local Petco store to ask how to get it to work. The clerk's comment was that they do not work.<br /> <br /> How can I get my money back. No receipt was sent to me on line.<br /> <br /> Rita Knowles