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This is a first for me. I bought some items at Michaels 8/29/14 and paid by check. On 9/10/14 I tried to return some of the items to the same store, I was TOLD THAT THEY COULD NOT GIVE ME A refund and they did not know why but they gave me a phone number to call. when I got home it was 5 pm. I called and got a recording that Judy Soandso from corporate was not at her desk and for me to leave a detailed message and she would get back to me as soon as possible.I am guessing that I have to wait until tomorrow and hope that I am home or I have to call her again.